Resolving Workplace Conflicts

Conflicts are a natural part of life - we deal with them with our parents, with our siblings, with our spouses, and even with our own children. But the most difficult conflicts to resolve are usually not those we have with the people close to us, but are the ones we have in the workplace. When we deal with conflicts in the home, we are better equipped to handle them because of the foundation of relationship we have with these individuals. In the workplace, however, conflicts often deal with people we hardly know (or, at least, with people we wish we hardly knew!), and this can make them much more explosive. While there is no cure-all for ending, avoiding, or resolving workplace conflicts, there are some things you can do to ensure that you take care of conflicts when they pop up, diffusing them before they become something much bigger than they should be.

One of the biggest mistakes people make when dealing with conflict, especially in the workplace, is assigning blame. If you tell someone, "You don't do any work," they are less likely to react the way you might like for them to react than if you say, "I feel like I am doing all the work here."

A great approach to take in resolving conflicts is the "us versus the problem" approach. This approach essentially aims to allow both individuals involved in the conflict to work together against the problem, instead of the two individuals being pitted against one another. By working together against the problem, you can also easily avoid placing blame, as the problem has now become the issue in question, rather than it being one person or the other.

Finally, make sure you always think twice (maybe even three times) before involving your superiors in an argument. When you involve your superiors, it can quickly create bitterness between yourself and the coworker with whom you had conflict. Furthermore, even if you are in the right and your coworker is in the wrong, no one looks very good when a conflict is brought to the boss.

Conflict resolution is often necessary, even if it is not always easy. Instead of fighting and making your conflicts worse, learn how to solve them.

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